Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. This applies to incorrect products only.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or order number.

To start a return, you can contact us atCSR@www.elkt.net. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question atCSR@www.elkt.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We only accept returns on items that were manufactured incorrectly. Most of our items are printed once the order are placed so we cannot accept returns on them.

Exchanges
No exchanged are accepted.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.